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Channel Element

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The Channel element provides detailed information about the type of medium that the customer used for the transaction.

ClosedANI

Data Type: String

Required For: IVR/CSR Channel

Description: The IVR/CSR ANI for the transaction. This field is required for any transaction that is phoned in. Use zero-padded, 15-digit string without spaces or non-digit characters and include the country code (modified E.163 format).

ClosedIPAddress

Data Type: String

Required For: WEB/Device Channel

Description: The IP address of the device placing the transaction (for a channel that uses devices). Format: IPv4 or IPv6.

ClosedMerchantChannelCode

Data Type: String

Required For: All

Description: The merchant-defined channel code (used for reporting).

ClosedMerchantChannelDescription

Data Type: String

Required For: All

Description: A description of the merchant-defined channel code. Limited to 50 characters.

ClosedMerchantSubChannelCode

Data Type: String

Required For: All

Description: The merchant-defined sub-channel code (used for reporting).

ClosedVestaChannelCode

Data Type: String

Required For: All

Description: A platform-defined channel code. Consult your Integration Specialist for assistance in determining the value to be used.

Possible Values:

WEB

IVR

MOBILE

MRC

CSR

OTHER