Developer Resources
The Channel element provides detailed information about the type of medium that the customer used for the transaction.
Data Type: String
Required For: IVR/CSR Channel
Description: The IVR/CSR ANI for the transaction. This field is required for any transaction that is phoned in. Use zero-padded, 15-digit string without spaces or non-digit characters and include the country code (modified E.163 format).
Data Type: String
Required For: WEB/Device Channel
Description: The IP address of the device placing the transaction (for a channel that uses devices). Format: IPv4 or IPv6.
Data Type: String
Required For: All
Description: The merchant-defined channel code (used for reporting).
Data Type: String
Required For: All
Description: A description of the merchant-defined channel code. Limited to 50 characters.
Data Type: String
Required For: All
Description: The merchant-defined sub-channel code (used for reporting).
Data Type: String
Required For: All
Description: A platform-defined channel code. Consult your Integration Specialist for assistance in determining the value to be used.
Possible Values:
WEB
IVR
MOBILE
MRC
CSR
OTHER